The Walmart EverStart car battery warranty can be confusing. We’ve been buying these batteries for our cars since 2003. On this page, we interview managers, document our purchases and summarize what we’ve learned about the Walmart warranty policy for their car batteries.
A Walmart Everstart Maxx Battery Warranty Story
Daughter Becky drives a Toyota Tacoma – the day before taking a trip into the White Mountains in northern Arizona she noticed her 4-year-old Toyota battery wasn’t cranking the engine as quickly as it did previously. We had it tested at O’Reilly Auto Parts and instead of 700 amps cranking power it registered at 200 amps.
O’Reilly offered to sell her a battery for $112 with a 2-year full replacement warranty.
She decided to take her dad’s advice and go to Walmart. She purchased an EverStart Max for $104 and received a 3-year warranty with an additional 2 years of prorated coverage.
We’ve been buying Everstart Batteries since 1997 and have learned a lot about how the warranty works. Here’s what we’ve learned:
Manager Interview: How the Walmart Battery Warranty Works
We asked a Walmart automotive manager to explain how the warranty on EverStart Batteries worked. Here’s what he said:
If the battery fails in the first 3 years you’ll receive a replacement for free.
Does the Warranty Get Extended on Replacement Batteries?
However, the replacement battery warranty does not get a new warranty date. The term of the warranty on a replacement battery still the original 3-year date.
What About the ProRated Warranty?
However, if after the 3-year full-replacement period, the battery fails, you will be charged a pro-rated amount to replace the battery.
We once paid $15.93 to have a 51-month old (4.25 year) battery replaced under the extended warranty (see details below).
But the best part of the prorated warranty is that if you do have to pay anything out of pocket you are not only given a new battery, but also a new 3-year warranty. This is why we love Walmart Car Batteries.
Manager’s Handwritten notes on the Battery Warranty
Here’s a note (click on the image) that the automotive service manager wrote on my battery warranty envelope.
Click here to see a larger more readable version of the manager’s notes.
We want to Help you Save Money — Get a Price on a New Battery for your Car
See the complete line-up of Everstart Maxx Batteries and their current prices at Walmart.
You can Buy Here and Have it Installed at your Local Walmart!
Note: this is an affiliate link and we do receive a small commission – your price remains the same.
Find Your Battery Here
Click here to use the Battery Finder and check Walmart.com prices on Batteries – we did this before Becky purchased her battery in-store – the price was accurate.
Do You Have An Auto Maintenance Budget?
Saving money each paycheck for car maintenance is a regular part of our household budgeting process.
But whenever possible we try to buy quality products for the lowest price to keep from spending a lot more money. Over the years we’ve tried car batteries from various auto parts stores, we even bought a more pricey Interstate Battery because Paul Harvey (radio legend) recommended them.
Regardless of the brand, in the Arizona heat, the longest they’d last was about 2 years. Then we tried Walmart.
A Chronology of a Walmart Battery Warranties — Started June 8, 2003
We researched and purchased a new car battery for our 1997 Honda Accord. Based on a Consumer Reports review, we decided to change from using Interstate Batteries – always reliable, but rather pricey, to Walmart’s brand. Consumer Reports rated Walmart’s EverStart Maxx Batteries about the middle of the pack. They weren’t the top rated, but their Life Test, Reserve Capacity, and Cold Cranking Power were all above average.
One thing we failed to note was the warranty period — 36 months full replacement / 60 months prorated. We plunked down $47.99 (tax included) and didn’t give the battery a second thought.
October 2007 — Battery Update
A full 51 months (4.25 years) later, the battery started to lose cranking power. We discovered it had a bad cell, but it continued to work fairly well. In early November, Steve got stuck – the battery wouldn’t start the car. Steve went to a nearby Wal-Mart.
Normally batteries in Arizona don’t last more than 3 years, so Steve was prepared to pay full price to replace our old battery.
The service tech at Walmart offered us free installation of a new EverStart Maxx battery AND because of the pro-rated warranty we only paid $15.93 . . . $15.93 for a new battery!
Now we’ve had batteries with replacement warranties before, but they’ve never been this generous!
The full retail price (at that time) was supposed to be $73.48.
We received a savings of $57.55. Steve questioned the Automotive Department manager to make sure she was performing the transaction correctly. It just didn’t seem right. She checked it twice and then re-explained Wal-Mart’s warranty policy. The new battery had a 36 Month Full Replacement Warranty and an additional 24 months prorated warranty.
We know that customer service varies from store to store. Just be aware that enforcement of the proper terms of any warranty depends on your knowledge of the terms and the helpfulness of the customer service person. Know the details and stand up for what is right.
Ours is not an isolated experience – read what other Wal-Mart Battery Owners are saying.
Another Walmart Everstart Warranty Story: Our Ford Van Battery Story 2015
Our 2012 Walmart EverStart Maxx Battery is still going strong. The Walmart battery warranty is constantly changing, so whenever we get a new battery, we ask for the manager, confirm the warranty policy and write it on the envelope for the warranty (that I keep in the glove compartment) along with the receipt from the purchase (a warranty requirement).
Bottom line: ask questions, take notes and keep a record.
Try Kindness with Walmart’s Auto Department
We’ve read a lot of complaints about Walmart’s Customer Service – people ranting about how poor it is and how rude the service people are. Our experience has been much different. We don’t always get what we want, but most of the time, if we’re kind, patient and relate to the service person or manager as a Real Person with Feelings and a Job to do, they bend over backward to help us.
Be kind, be persistent and be genuine. You’ll find that Walmart employees will respond in kind. You’ll be happy you did!
Another Battery Option
Check out Amazon.com’s Best Selling Car Battery Listing (especially if you’re a Prime Member with Free Shipping). The Optima Brand has some of the highest customer satisfaction ratings of any battery.
and a couple of money-saving sources for car parts
1. Jumper Cables
We can’t tell you the number of times we’ve pulled out ourCartman jumper cables – usually to help someone else who is stranded. But, of course, we’ve had to use them when our car battery has failed too. We have the 16 foot long version – it always reaches as far as we need it to. And, we love having the storage bag to keep the cables neat in the back of our van.
2. No Corrosion Terminals
We put theseInfinite innovations Felt Terminal Protector Padson all of our cars. In the past, we had to deal with corrosion and build up on battery terminals and battery cables. Now, they stay perfectly clean without any hassle. They’re inexpensive and totally effective.
We also always use these little oil impregnated felt rings on our battery terminal to prevent corrosion and build up. They work like a charm and are inexpensive.
3. Dial Tire Gauge
Years ago we read a Consumer Reports article that rated tire gauges. The top rated ones were dial gauges. Since that day, we’ve tossed all of our pencil type gauges and only bought dial types for our cars and for our kids. We have one that looks just like this Accu-Gage 60 PSIversion.
We’ve found that dial type gauges are much more accurate than the pencil type.
Our Favorite Sources for Car Parts and Accessories
We have two go-to resources when we’re buying parts and accessories for our cars.
- JC Whitney – one of the largest online auto parts distributors – we’ve purchased floor mats, a van spare tire cover and running boards from them.
- Rock Auto – we purchased a hard to find intake manifold from Rock auto and loved their pricing. Our son-in-law Collin and an auto mechanic friend of ours told us about this resource. Huge savings!
Our Favorite Garage Door Opener
For many, many years we had a Sears, Craftsman garage door opener. It was a chain drive and it was noisy. When it finally stopped working we upgraded to this super quiet and easy to maintain belt driven LiftMaster. It costs about the same as all the other garage door openers out there. Wish we’d switched from Sears to Liftmaster sooner!
A Battery Charger Is A Must Have in your garage:
A Portable Car Battery Jumper and Phone Charger is a great thing
to have to keep you from being stranded.
Author: Steve & Annette