Walmart EverStart Car Battery Warranty – Details & History

See why this car battery and its warranty are one of the best.

The Walmart EverStart car battery warranty can be confusing. We’ve been buying these batteries for our cars since 2003. On this page, we interview managers, document our purchases and summarize what we’ve learned about the Walmart warranty policy for their car batteries.

A Walmart Everstart Maxx Battery Warranty Story

Update 2015.11.15 Daughter Becky drives a 2007 Toyota Tacoma – the day before taking a trip into the White Mountains in northern Arizona she noticed her 4-year-old Toyota battery wasn’t cranking the engine as quickly as it did previously. We had it tested at O’Rilley Auto Parts and instead of 700 amps cranking power it registered at 200. O’Rilley offered to sell her a battery for $112 with a 2-year warranty. She decided to take her dad’s advice and go to Walmart. She purchased an EverStart Max for $104 and received a 3-year warranty with an additional 2 years of prorated coverage.

Here’s how the Walmart Battery Warranty Works

We asked the Walmart automotive manager to explain how the warranty on EverStart Batteries worked. He told us that if at any time the battery fails in the first 3 years you’ll receive a replacement for free . . . but the warranty does not get extended on your replacement battery. The term of the warranty is still the original 3-year date. However, if after the 3-year full-replacement period, the battery fails, you will be charged a pro-rated amount (we once paid $15.93 to have a battery replaced under the extended warranty (see details below). But the best part of the pro-rated warranty is that if you do have to pay anything out of pocket you are not only given a new battery, but also a new 3-year warranty. This is why we love Walmart Car Batteries.

Get a Price on a New Battery

Click here to use the Battery Finder and check Walmart.com prices on Batteries – we did this before Becky purchased her battery in-store – the price was accurate.

Saving money each paycheck for car maintenance is a regular part of our household budgeting process. But whenever possible we try to buy quality products for the lowest price to keep from spending a lot more money. Over the years we’ve tried car batteries from various auto parts stores, we even bought a more pricey Interstate Battery because Paul Harvey (radio legend) recommended them. Regardless of the brand, in the Arizona heat, the longest they’d last was about 2 years. Then we tried Walmart.

3 INEXPENSIVE THINGS WE PUT IN EVERY CAR WE OWN
Check them out at the bottom of this page

See the complete line-up of Everstart Maxx Batteries and their current prices at Walmart.


A Chronology of a Walmart Battery Warranties — Started  June 8, 2003

We researched and purchased a new car battery for our 1997 Honda Accord. Based on a Consumer Reports review, we decided to change from using Interstate Batteries – always reliable, but rather pricey, to Walmart’s brand. Consumer Reports rated Walmart’s EverStart Maxx Batteries about the middle of the pack. They weren’t the top rated, but their Life Test, Reserve Capacity, and Cold Cranking Power were all above average. One thing we failed to note was the warranty period — 24 months full replacement / 72 months prorated. We plunked down $47.99 (tax included) and didn’t give the battery a second thought.

October 2007 — Battery Update

A full 51 months (4.25 years) later, the battery started to loose cranking power. We discovered it had a bad cell, but it continued to work fairly well. In early November, Steve got stuck – the battery wouldn’t start the car. Steve went to a nearby Wal-Mart. Normally batteries in Arizona don’t last more than 3 years, so Steve was prepared to pay full price to replace our old battery.

The service tech at Walmart offered us free installation of a new EverStart Maxx battery AND because of the pro-rated warranty we only paid $15.93 . . . $15.93 for a new battery!

Now we’ve had batteries with replacement warranties before, but they’ve never been this generous! The full retail price was supposed to be $73.48. We received a savings of $57.55. Steve questioned the Automotive Department manager to make sure she was performing the transaction correctly. It just didn’t seem right. She checked it twice and then re-explained Wal-Mart’s warranty policy. The new battery has a 36 Month Full Replacement / 108 months prorated warranty.

We know that customer service varies from store to store. Just be aware that enforcement of the proper terms of any warranty depends on your knowledge of the terms and the helpfulness of the customer service person. Know the details and stand up for what is right.

Ours is not an isolated experience – read what other Wal-Mart Battery Owners are saying:
http://www.redflagdeals.com/forums/showthread.php?t=147737


Another Walmart Everstart Warranty Story: Our Ford Van Battery Story 2015

Our 2012 Walmart EverStart Maxx Battery is still going strong. The Walmart battery warranty is constantly changing, so whenever I get a new battery, I ask for the manager, confirm the warranty policy and write it on the envelope for the warranty (that I keep in the glove compartment) along with the receipt from the purchase (a warranty requirement).

Walmart Everstart Maxx battery in our Ford E150 van.

This picture was shot in October 2015 in our Ford Van – you can see that this battery is almost 3 years old – Manufacture date 12/12.

Bottom line: ask questions, take notes and keep a record.

Try Kindness with Walmart’s Auto Department

We’ve read a lot of complaints about Walmart’s Customer Service – people ranting about how poor it is and how rude the service people are. Our experience has been much different. We don’t always get what we want, but most of the time, if we’re kind, patient and relate to the service person or manager as a Real Person with Feelings and a Job to do, they bend over backward to help us.

Actual Manager’s notes on the Battery Warranty

Here’s a note that the automotive service manager wrote on my battery warranty envelope.

Walmart Everstart Maxx battery warranty under a yellow envelope with writing on it.

Be kind, be persistent and be genuine. You’ll find that Walmart employees will respond in kind. You’ll be happy you did!

A rack holding several rows of Walmart Everstart Maxx batteries.

Wall of EverStart Maxx Batteries – photo was taken 11.15.2015. Price for the 24F battery was $104.97 and includes a 5-year warranty—3 years full replacement / 2 additional years pro-rated.

 

 

 

Another Battery Option

Check out Amazon.com’s Best Selling Car Battery Listing (especially if you’re a Prime Member with Free Shipping). The Optima Brand has some of the highest customer satisfaction ratings of any battery.

3 INEXPENSIVE THINGS WE PUT
IN EVERY CAR WE OWN

Jumper Cables

Heavy duty, extra long, non-tangling jumper cables with a bag. Keeps the trunk neat.


No Corrosion Terminals

We also always use these little oil impregnated felt rings on our battery terminal to prevent corrosion and build up. They work like a charm and are relatively inexpensive.


Dial Tire Gauge


We’ve found that dial type gauges are much more accurate than the pencil type.

A COUPLE OTHER “MUST HAVES” FOR YOUR CAR

Our Favorite Garage Door Opener



This garage door opener is super quiet and easy to maintain, and it costs about as much as all the other garage door openers out there. Wish we’d switched from Sears to LiftMaster sooner!

A Battery Charger Is A Must Have in your garage:


A Portable Car Battery Jumper and Phone Charger is a great thing
to have to keep you from being stranded.

Walmart Everstart Maxx car battery with a great warranty

Author: Steve & Annette
Scottsdale, AZ
11/2007

3 thoughts on “Walmart EverStart Car Battery Warranty – Details & History

  1. Sergio

    I do like Walmart batteries as well, for your info, Walmart offer batteries with 3 different warranties, one year, 2 year and 3 year free replacement, of course with the prorated as two years,, just let me say that if you like to get a real Battrey person to help you with when something goe wrong with the battery, Walmart is not for you, best is autozone, the kids in autozone knows better then the old ladies in customer service in my local waltmart store, yesterday, the 3/22/17 my silverado battery fail to start my truck, an Maxx everstart battery , lasted exact 2 years and 1 months and 7 days from purchase day, i went into my local waltmart store with the battery, after 22 minutes waiting in lane the old lady asked me , what, what you want to do with the battery? i replied, well this is a waltmart battery and fail, is under warranty , he said, do you have the original receipt ? i say not,, she say i can’t help you, so i told her that a receipt is not necessary to check the battery and check the serial number to grant a warranty, (she have not clue).. she asked to another young lady and she say that i was correct, so she go ahead and wrote the serial in a blank piece of paper and went to the computer to check it, came back and told me, that battery is not our battery, computer have no record of it, i replied, you probably got a wrong number please double check, she did and say all is right, (battery have a small numbers as serial) all this after almost 40 minutes of my valuable time, i ask her to call the store manager, she did, the big guy show up, she explained, first word the big guy say was, (oh the sticker has been removed on this battery) probably that is why no showing on the system, i told him, this is a battery i purchase 2 year ago right here, and i ask you to check the serial again maybe you can read the number well or i will do it for you, so he did and i was right old lady missed 2 numbers,… then all was right on the system, now after almost 50 minutes, old lady got the battery to check it, their battery tested gives the test info on a self printer, …paper was out…….. old lady got paper in………paper was wrong size…..58 minutes after, she got the results, battery was dead and need replacement, so she say go up steirs and bring a new battery….. i went got the one came back .., she ask me for Driver license ,she made the paperwork and done…. after 1.15 minutes………..never been in sucha situation…. i for year was using autozone batteries but i switch to waltmart because a lower prices, but if you have not patient, please don’t buy walmart batteries. in autozone you are done is 10 or less minutes in a situation as mine, in autozone just make sure to remember the phone number you gave then when you purhased the battery and you never will need ID or receip to replace your bad battery, waltmart are cheaper as right now, i just came from waltmart to get a 24f battery for $93.76+tx, same battery in autozone price was $ 131.99+ tx. I don’t care much about the battery brand, i care more about the 3 year free replacement warranty and the 2 year prorated warranty after the 3 year, who care what brand its, or if goes bad in 2 years. always go for the warranty and best price, i saved in waltmart battery $38.23, for same battery values , same 3+2 year warranty as the one in autozone. but those $38.23 could save you a really bad experience with a (no clue) customer service, and an hour of your time wasted, something i noticed in my visit to walmart with my bad battery was that waltmart being a big corporation and with today technology, they don’t have a gun scanner to read direct the tiny serial number in the battery, and that the old lady has to do it manually. that is a Shane.

    Sergio

    Reply
  2. rod

    Be warned Wal-Mart batteries have a 2 year warranty much like a refurbished battery. This is why you won’t find warranty info on Wal-Mart page. P.s 2 years is all your gonna get outta one of these batteries. If your lucky.

    Reply
    1. Steve Economides Post author

      Rod, thanks for sharing your experience. Our experience above and the paperwork we’ve received give us different warranty information than you are providing. We’d love to see the warranty documents you received. In 2016 we purchased another Walmart battery and confirmed, once again, that the warranty is 3 years and pro-rated after that.

      Reply

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